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Hi, we are the Consumer Consultants of InnerWest Area Mental Health Service. We are people who have used mental health services ourselves, and our jobs are to facilitate improvement of the quality of the service by getting your feedback and suggestion for improvements and by presenting the Consumer Perspective to clinical staff. Our office is located at Waratah Clinic, Level 2 641 MtAlexander Road, Moonee Ponds and we can be contacted there most Mondays and Thursdays on 03 9377 3505, or by email neil.turton-lane@mh.org.au or leonie.walsh@mh.org.au or james.kelso@mh.org.au We publish regular bulletins and newsletters, which are an update of current activities and which let consumers know of opportunities to participate with this mental health service. If you would like to be on the mailing list, feel free to contact us directly. We can send you a hard copy of the newsletter or bulletin, or let you know when we have them available online. IWAMHS Consumer Participation is a site by the Consumer Consultants of the service. This site contains information on the work we do, as well as access to Voices and Echoes, the consumer newsletter(currently unavailable, but some articles are available individually), and our Consumer Participation Bulletin. This site is run by the Consumer Consultants, and is not necessarily the views held by staff or management of the service, or the views of the Consumer Consultants. We all do however, uphold the right of every Consumer to have an opinion based on their experiential perspective, and their right to express that opinion. |
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Service Developments at InnerWest This page contains information on some of the work the Consumer Consultants are doing, as well as some information on work and courses that are available to consumers of IWAMHS. CLICK ON THIS LINK TO READ OUR REPORT ABOUT THE DISCUSSION GROUP ON CASE MANAGEMNT PRACTUCES HELD IN SEPTEMBER THIS YEAR
IWAMHS CONSUMER NEWSLETTERS AND BULLETINS Download recent editions of the Voices and Echoes Newsletter and the Consumer Participation Bulletin (Please note download times will be dependant on connection speed)
Frequently asked questions about Consumer Participation at InnerWest Area Mental Health Service
The InnerWest Consumer Advisory Group This page has been established to keep people updated on the activities of the recently established InnerWest Consumer Advisory Group. Click here to find out more about this new IWAMHS consumer participation initiative.
The Victorian Mental Illness Awareness Council The VMIAC is a Victorian not-for-profit organisation whose purpose is to
provide support, advocacy and referrals to people who are experiencing
emotional or mental distress, as well as providing information and education
about mental health services to the whole community.Recently the VMIAC has added a on-line discussion board to their website which provides a fantastic opportunity for consumers to stay in touch, keep informed as well as to be able to actively contribute to the ongoing dialogue by consumers about all things to do with mental health.
Ausienet Consumer and Carer Issues Visit Ausienet the Australian Network for Promotion,Prevention and Early Intervention in Mental Health's Consumer and Carer Issues Webpage for some great reading and access to further valueable resources
CASE MANAGEMENT EXPERIENCES We would like to know what your experiences are of being Case Managed in your contacts with InnerWest Area Mental Health Service as we are currently working on providing feedback to services about this fundamental client/ clincian relationship. If you have any comments you would like to make on your experince of interacting with case managersfollow this link to our Case Management forum and have your say.
The Mental Illness Fellowship of Victoria The Mental Illness Fellowship is Victoria's leading membership-based not-for-profit organisation working with people with mental illness, their families and friends to improve their well being.
Service Developments: Click on this link This page contains information on some of the work the Consumer Consultants are doing, as well as some information on work and courses that are available to consumers of IWAMHS. CLICK ON THIS LINK FOR INFORMATION ON TWO UPCOMING CONSUMER EVENTS TO BE HELD AT WARATAH ON SEPTEMBER 3 & 10, 2007.
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