skip navigational linksMy Connected Community (mc²) Homepage
skip to page contentsMy Connected Community (mc2)
Help for Advanced Users Search Help Help with using mc²

What do you require help with?

On this page:

On other sections of this site:

Back

Can't upload/post a large file?

Files can be "posted", or uploaded, from several locations on the site: My Files, Group files, Shared Files etc.

Primarily, mc² seeks to encourage and enable online interaction between Victorian community members, e.g. via the use of Chat, Forum, Links etc. mc² was not established with the sole intention of creating an international file server. Intensive use of the file management system by some users, can impact on the quality of service we are able to provide to all users.

Consequently, to ensure the continued efficient functioning of mc2, and to preserve bandwidth and webspace for all users; mc² staff reserve the right to impose a limit on the maximum permissible file size and to remove without notice, files exceeding this limit. This is detailed in the Code of Conduct.

Back

Forum and Mailing List

For more details see the Mailing List Help page, which outlines the differences between a Web-based Forum and an email-based Mailing List.

Remember, individuals can add/remove themselves from the list by going to My Communities.

Back

Weird (unreadable) Characters in Forum Email

If you see weird or unreadable characters in the Forum, and/or associated emails, it may be an encoding problem in your browser or email client. Certain non-standard characters may not render correctly, unless you select the correct encoding, which is Unicode UTF-8. This is especially a problem with foreign languages, such as Chinese or other non-ASCII characters, such as MS Word's use of "smart quotes".

If you see a series of squares, instead of recognizeable characters, you may need to install the correct language fonts, e.g. Chinese. For Windows, this can be done either from the Microsoft Website, or from the original operating system installation CD.

See also:

If you are using Internet Explorer, you can easily change the Encoding in your browser, if necessary.
Just right click on on any page and select Encoding > Unicode (UTF-8)

Encoding > UTF-8

Back


How to Unsubscribe

What do you want to unsubscribe from?

Back

Removing a Member - Notes for Owners and Moderators

All members of mc² have to abide by the Code of Conduct. This basically says "be nice, or you can't play!". We want mc² to be a safe, secure environment for people to share their experiences and engage with others. Bad behaviour will not be tolerated. See Code of Conduct re Owners/Moderators

If people break the rules and harass anyone or are offensive, then they can be prevented from using mc2... at the bottom of every mc² page it says:

"mc2, group owners and moderators, reserve the right to remove any content deemed inappropriate and any user in breach of the Code of Conduct"

So, how do you do this? The owner or moderator can warn the offender first, by email or by 1-on-1 chat with them in the chatroom, or simply go to the "Members" section for the group, and click "Remove". This kicks them out of the group.

If you want them to be prevented from applying to enter again, you can also request that mc² staff suspend their account. This is an extreme measure, as it will then stop them from logging in or using mc² entirely, regardless of group!

If you want to stop banned members entering an mc² chatroom via the "back door" of a third party IRC client, such as mIRC, then you need to request that your chatroom be password protected, see: mIRC chat added security. This means only mc² members can enter your chatroom. mIRC users will need to know the password. They will only know it if you tell them, or if they login as a member and request it be sent to them [read onsite chat help: mIRC chat added security]. If the password becomes publically known, just request that it be changed to a new password.

See also:

Back

Removing duplicate Memberships

If your name ends up on the list of any groups members twice, there are a couple of things you can do:

  1. Unsubscribe. This will remove both memberships, then subscribe (join) again. If you choose this option, please ensure that you don't double-click on the subscribe form YES button (only a single-click is required), as this is what creates the double membership.
  2. Alternatively you could just leave the double membership as is. It will not affect the workings of your membership or the workings/maintenance of the group. It will only be the visual impact of seeing two memberships.

If you require further clarification, please do not hesitate to let us know: mc2@vicnet.net.au

Back

Information for Website Builders

This section details:

Back

UP to TOP of page
TOP
 State Government of Victoria logo - link to Victorian Government Homepage 
Site Map | Code of Conduct  |  Privacy Policy  |  Disclaimer  |  Copyright © Vicnet 2000 - 2008
My Connected Community (mc²) is funded by the Victorian Government and coordinated by Vicnet